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    Weissach is a luxury and sports automotive group with three locations in Vancouver and one dealership in Calgary, specializing in automotive Sales, Aftersales, and Service. Our West 2nd location, where we started as a Porsche service centre, is now Canada’s largest independent Porsche store, which has thrived in Vancouver’s westside since 1980. We are also Canada’s only authorized dealer for Lotus cars, and the authorized dealers for Lamborghini Vancouver and Calgary, Bugatti Vancouver, RUF Vancouver and Calgary, and Koenigsegg Canada.

    Being a part of a dynamic group affords us the ability to really make a difference in the automotive sector. We believe our passion for Motorsport, and community involvement with our customers and charitable organizations is what drives us.

    Weissach currently has an exciting opportunity to join the team as Receptionist and Administrative Assistant on Saturdays as part of our Customer Experience team. As Receptionist you have a strong administrative and customer service background and you work directly with the Sales and Service teams at Weissach as well as the other dealership groups. You are the first point of contact for our clients and thrive in a fast-paced environment.

    Job Purpose

    As Receptionist/Administrative Assistant for Weissach, you are an ambassador for the brand and the director of first impressions for our clients, as well the administrative support that ensures the team is organized and cohesive.

    The Position:

    Reception and Customer Experience

    • Director of first impressions – greet and welcome customers and visitors into the showroom in a welcoming, friendly and efficient manner
    • Answer incoming calls in the same manner and direct calls to appropriate department/dealership
    • Keep refreshments stocked and offer to customers
    • Organize the reception area and boardroom, ensuring they are presentable and organized
    • Follow-up on service emails to customers, in a fast-paced environment
    • Enter service appointment reminders into accounting system (Serti) at specified times
    • Represent the brand and dealership

    Administration

    • Create invoices when selling Weissach store merchandise
    • Enter incoming Weissach Porsche vehicle inventory into CRM System (180)
    • Enter Parts and Service invoices and deposits into an accounting system (Serti)
    • Manage daily deposits and organize all cheques for deposit into the correct accounts
    • Create new vehicle evaluations when received from the service department and file
    • Create and complete new car folders for Weissach
    • Assist Sales, Service and Accounting departments with mail, filing and other administrative tasks
    • Collate car reports from CarProof, BC Online, Lien search and forward copy to accounting
    • Draft and update sales boards for Weissach inventory vehicles
    • Add new customers from CRM system (180) into the Accounting system (Serti) for Weissach
    • Manage daily cash out and handling of cash transaction at the front desk and update accounting

    Office Assistance

    • Enter documents into car and service files for Weissach
    • Manage the filing system
    • Create “car delivery” folders
    • Receive invoices, enter data, add new customers and cash out into Serti from Saturdays

    Candidate Requirements/Qualifications

    As brand ambassador and director of first impressions, the successful candidate will have a vibrant personality to welcome visitors and clients and be very organized to manage multiple priorities. The ability to work in a fast-paced, team-oriented environment that is customer service focused is key. Qualifications include:

    • Minimum of 2 years’ administrative experience and excellent time management
    • Excellent customer service skills including professional phone and email etiquette
    • Proficient in MS Office
    • Experience with 180 or other automotive industry CRM is an asset
    • Experience in the sports and luxury dealership environment and clothing merchandising (ordering, merchandising and sales) is an asset
    • Hootsuite experience is also an asset for supporting the marketing team with social media

    Personal Qualities

    • Energy, drive, customer service orientation
    • Self-motivated and results driven approach
    • Highly organized
    • Team player mindset
    • Exceptional communication skills
    • Takes initiative to learn new skills and improve administrative processes
    • Strong attention to detail and professionalism

    What we offer:

    Located in the heart of Kitsilano, we offer an exceptional team environment. You are an important part of a values-driven company that supports career development and encourages goal setting.

    Job Type: Full-time

    Please contact hr@weissach.com

    Weissach is Canada’s largest independent Porsche Store and specialists in the automotive industry. In addition to carrying new vehicles, we also have Canada’s best selection of certified pre-owned Porsches. We have thrived in the industry for over 38 years because, at heart, we are car enthusiasts. Our team provides an exceptional customer experience.

    We currently have a unique opportunity for a Licensed Automotive Technician with an exceptional track record, to join our Service Team in Vancouver.

    As Service Technician your mandate is to diagnose, repair and maintain vehicles, working to promote retailer and manufacturer standards of quality and to provide exceptional service for our valued clients.

    Key Accountabilities:

    • Perform expert diagnostics, maintenance and repair according to experience, guidelines and quality standards
    • Inform Service Advisor of vehicle maintenance/repair requirements and assist in developing an effective customer consultation
    • Communicate when repairs are finished and ensure that repair stories are complete, well written, thorough and include the appropriate steps – properly documented complaint, cause and correction story
    • Check and verify parts before installation
    • Assist in general housekeeping and cleanliness of the workshop

    Requirements:

    • Automotive Service Technician Licence
    • Valid driver’s license with a clean driving record
    • 2 – 5 years’ experience as a Technician (including apprenticeship)
    • In depth knowledge of and background in technical diagnosis and repair as well as electrical systems
    • European car / Audi product knowledge
    • Exceptional customer service skills with the desire to exceed expectations
    • Excellent communication skills
    • Ability to meet tight deadlines with attention to detail
    • Excellent analytical, decision making and problem-solving skills
    • Strong organizational and prioritization skills with the ability to multitask
    • Highly self-motivated, committed team-player with the desire to learn
    • A/C license is an asset

    What we offer:

    Weissach offers what many in the automotive industry aspire to, the opportunity to work with inspiring products and people, and to build a career with the best sports cars in the world. We provide:

    • Over 38 years in the automotive industry and an exceptional culture that values team work, connecting with community and providing an exceptional customer experience
    • Large network and resources to draw from for parts
    • An intelligent and fast paced state-of-the-art work environment
    • The opportunity to build your career and take your experience to the next level with specialized technical work
    • A management team that trains and mentors the team to support career growth and success
    • The opportunity to participate on a high performing, purpose driven team
    • Excellent compensation and benefits including work/life balance

    If you are a Licensed Technician with the desire to achieve the very best in customer service in a team environment, and grow in your career, we would love to hear from you.

    Please visit our website for company information: www.weissach.com

    Job Type: Full-time

    Please contact hr@weissach.com

    Not many small companies have thrived in the auto industry for as long as we have. Our way of doing business seems to work.

    For general applications, please submit your resume and cover letter:

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    Contact Us

    1757 West 2nd Avenue
    Vancouver, B.C. Canada
    V6J 1H7

    P 604.738.3911
    info@weissach.com

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    HOURS OF OPERATION
    Mon-Fri 8:30-5:30 PST
    Sat 10:00-5:00 PST (sales only)
    Closed on long weekends

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